Refund policy
Effective Date: January 1, 2026
Digital Products — Non-Refundable
Since all our products are digital and downloadable, once the download link is delivered, the product is considered delivered. Therefore, all sales are final and non-refundable.
When We May Issue a Refund
In rare cases, we may consider a refund if:
- You were charged multiple times for the same product (duplicate payment)
- The download link is completely non-functional and we are unable to provide a replacement
How to Request Help
If you face any issues with your purchase, please contact us within 24 hours of purchase:
📧 couesehelp@gmail.com
Please include your order ID, registered email, and a description of the issue.
Lost Access?
If you lose access to your download link, email us with your order details and we will send a new link free of charge.